Return policy

 At Coin Shop Biloxi, we want our clients to be happy with their purchases, as it is our philosophy to work with our clients to build their collections. If for any reason you are not satisfied with any item, please contact our offices as soon as you receive it. We require clients to make their decisions quickly, however we do provide a window of no more than 7 days from the date of receiving the item or items. Clients are responsible for the shipping fees, and are responsible for insuring the item or items for their invoiced price. Refunds will be made upon arrival of those returns in the form by which the original payment was received, or the funds may be left on credit towards future purchases.

Please note that even though we do not charge clients a charge for using credit cards on purchases, we will not absorb those same charges if an item is returned. Credited items charged by credit card or PayPal will be subjected to the percentage originally charged by these companies. For most credit cards or PayPal we are charged 3%. Of course, as an incentive all of these fees will also be waived if the credit is left on account towards future purchases.

In addition we have the following requirements for a return/refund:

• Items are eligible for return only if the item(s) are in same condition as shipped and remain in the original packaging. We will inspect the returned item before refunding the purchase.
• Items marked "non-returnable" will not be eligible for a return/refund.
• We reserve the right to charge a restocking fee when returns are made for any reason other than a mistake on our part.  We will decide that at the time of the return.
• Refunds or account credits will take place within 5 business days of us approving the return.
• If you have any questions regarding returns or refunds contact us at 228-435-8880 or send an email to norm@coinshopbiloxi.com